Monday, September 3, 2012

Service Work and Inner Lives

Discovered this quote from the Utne Reader on a Word Press blog I'm newly following "The Floating Library." 

Service workers are also emotionally exhausted. Service work requires emotional exertion yet is less fulfilling than jobs in the creative class. “[Manufacturing workers] are able to retain their inner lives while they’re on the job,” says labor historian Peter Rachleff, a professor at Macalester College, “as opposed to service workers whose inner lives are being f--ed with.”

– Nona Willis Aronowitz