Not Making Employees Happy Interferes with Your Ability to Use them As Part of Your Machine

I'm all in favor of creating better workplaces that allow employees to be happier, healthier and more engaged with their work. Yet is the only way to frame this argument a financial one? Worker wellbeing is important because our business will earn more if we can keep them well?

The New York Times today ran yet another story about a social value framed entirely in market terms- how do these pesky humans influence our productivity and bottom line?

Here is the premise of today's article Do Happier People Work Harder?

Employee engagement may seem like a frill in a downturn economy. But it can make a big difference in a company’s survival. In a 2010 study, James K. Harter and colleagues found that lower job satisfaction foreshadowed poorer bottom-line performance. Gallup estimates the cost of America’s disengagement crisis at a staggering $300 billion in lost productivity annually. When people don’t care about their jobs or their employers, they don’t show up consistently, they produce less, or their work quality suffers.

This framing has the interesting effect of advocating on behalf of workers while still treating them as cogs in the wheel of corporate machinery, only valuable to the extent that they are increasing profits for the company.

The article speaks from the perspective of owners and managers and asks us to assume that we, the American people, the readers of this article, are the managers rather than the managed. For this most part this is not true. The vast majority of the American public is made up of those unhappy workers, not the managers.

Can't anyone argue that we should try to improve people's quality of life because then they would have a better quality of life?

But Are We Well?

Dave Burris in Town Square Delaware joins the chorus of voices calling for an end to using the GDP alone as a measure of our economic health. 

For generations, government officials have measured the state of the state and nation via one statistic: Gross Domestic Product, formerly known as the Gross National Product.

It stood to reason that the greater economic production in our society, the better off everyone would be; the rising tide would lift all boats. And to a point, that proved true. The introduction of indoor plumbing greatly increased quality of life for Americans. As did antibiotics, the computer, and craft beer (okay, maybe that last on did more for me than society at large, but you get the point.)

However, somewhere along the line we reached a place where new innovations and GDP increases failed to bring real increases in quality of life. The iPad 2 did not magically increase quality of life over the iPad 1.

Not only that, but GDP is not a measure of overall well-being. As Dr. Martin Seligman discusses in his book, Flourish, GDP goes up anytime there is a divorce. Or a car crash. Antidepressant use rises, so does GDP. And so on.

Surely, there must be a better way in 2011 to measure the quality of life in our society, incorporating not only economics, but also long-term sustainability and overall well-being.

Read the rest at Town Square Delaware.